Fusion Dynamics Ltd, Mombasa
Fusion Dynamics
Client
Fusion Dynamics Ltd, Mombasa
Year
2023
Category
Mobile App
Services
Overview
Fusion Dynamics is a Mombasa-based logistics company managing cross-border freight between Kenya, Uganda, Tanzania and Rwanda. We built a comprehensive fleet tracking and freight management mobile app for their 200+ drivers and 8 branch operations team.
The Challenge
Fleet managers had zero real-time visibility of truck locations, cargo status, or border crossing delays. Customer inquiries were manually handled via phone calls, creating a massive operational bottleneck.
Our Solution
We built an Android app with real-time GPS tracking via Google Maps API, automated border crossing notifications, cargo status updates for customers, and a WhatsApp bot for shipment queries — reducing call center load by 70%.
Project Gallery
Results
- Fleet utilization improved from 61% to 87%
- Customer query response time from 45min to 2min
- 70% reduction in manual tracking workload
- KES 4.2M in annual operational savings
Tech Stack
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